Independent website contact. Messages sent here go to NBI Clearance Help, not to the National Bureau of Investigation or another government agency.
Contact this website
For editorial questions, feedback, broken links or correction requests, email helpnbiclearance@gmail.com or use the form. If reporting an error, include the page URL, the disputed statement and any supporting official source.
We review legitimate messages as resources allow, but we cannot guarantee a reply or a particular response time.
Protect your personal information. Do not send passwords, OTPs, full ID images, payment-card details, birth certificates, biometrics or a complete NBI reference number. We do not need them to answer website questions.
When to contact the official NBI
Only the NBI can access or change an application, account, payment, appointment, HIT review, clearance record or delivery. Use the current contact details published on the official NBI website rather than sending those matters to an independent guide.
Send a message
Message submitted. Thank you. Please check your inbox if a reply is needed.