NBI Clearance Help is an independent informational website. It is not affiliated with, endorsed by, authorized by or operated by the National Bureau of Investigation, Department of Justice, DICT, eGovPH or any Philippine government agency.
No government service is provided
This website does not issue, renew, authenticate or verify an NBI Clearance. We cannot accept government payments, reserve appointments, clear a HIT, change an application, access an NBI account, check a criminal record or influence a government decision.
Use official channels for transactions
Applications, payments, appointments, account recovery, identity verification and clearance issuance must be completed through the official NBI systems and offices. Links labeled “Official NBI Portal” or “official source” lead away from this independent website.
Information can change
We make reasonable efforts to check important factual claims against primary sources. Nevertheless, government procedures, fees, accepted documents, office details, processing times and software interfaces may change without notice. The information generated by the live official system and the instructions given by the responsible NBI office take priority over this website.
No guaranteed result
We cannot guarantee appointment availability, payment posting, processing time, HIT resolution, renewal eligibility, delivery, approval or issuance. Examples and typical timeframes are explanatory and do not create a promise about an individual application.
No legal or professional advice
Content is general educational information and is not legal advice or a substitute for guidance from the NBI, a receiving institution or a qualified professional familiar with the reader’s circumstances.
External websites
External links are provided for reference. We do not control another website’s availability, security, content or privacy practices. Readers should check the destination domain before entering personal information or making a payment.
Contact and corrections
Report a factual concern to helpnbiclearance@gmail.com or through the contact page. Do not send passwords, OTPs, complete reference numbers or identity documents.