Officially, applicants can obtain Clearance through two channels: Online and Physical Office. Of course, booking an Online Appointment is a comparably faster and reliable option.
Interestingly, new applicants intermix the concepts of NBI Online and Clearance Requirements Walk-In. Of course, these are two separate activities, as NBI Walk-through Clearance refers to visiting the office for Appointment purposes.
Even though NBI Portal is a legitimate document, new users often Google “What is NBI” or are confused by Clearance Types. Meanwhile, finding the appropriate NBI Location for an online appointment is another major issue.
Why NBI Clearance Needed
This Online Portal is an impactful step by the Philippine Government to cope with increasing crimes, drugs, and fraudulent activities. Of course, the process helps authorities to track and hunt individuals with criminal records.
Legitimate Document
The NBI Online Application Form is a legitimate document issued by the National Bureau of Investigation under the Department of Justice. Notably, the NBI Database verifies each NBI appointment application before approval.
National Coverage
NBI Record Check is not limited to the NBI. In practice, all Clearance Applications cross-match the databases of all major law enforcement agencies, including the Philippine National Police, the Jail Management, and the Drug Enforcement.
Digital Record System
It’s impossible to bypass or forge the NBI Appointment Registration, as the entire system is digitized. NBI authorities store the applicant’s private details, biometrics, and photos in their end-to-end encrypted database.
Official Validity Period
This Online Application Form has a 1-year expiration date. Eventually, applicants need a new Appointment for NBI Renewal, and this method helps NBI authorities access up-to-date records and statuses for individuals.
Unique Tracking IDs
NBI assigns a unique ID number for each application. In the meantime, applicants can access the official website, provide their tracking IDs, and check their current NBI status without hassle.
What is Purpose of NBI Clearance Philippines
This Appointment new is mandatory for local and overseas individuals for all legitimate reasons. Indeed, the Philippine Government has the authority to deny or seize several Civil Rights on the grounds of NBI Clearance.
Record Verification
The foremost reason to Apply For this process online is to verify an individual’s criminal record through the Government database. Of course, the portal is among the notable initiatives by the Philippine Government to maintain law and order.
Employment
All citizens should submit the Application for employment purposes in the Philippines or Overseas. In practice, this process ensures job access to applicants with spotless criminal records.
Transactions
Before engaging in Government-based transactions for civil service exams, visa applications, and work permits, applicants should set an NBI Appointment Schedule. Otherwise, the concerned departments can reject your applications.
Travelers
Travelers, tourists, and foreigners in the Philippines should schedule their Appointment Online Schedule before interacting with the Immigration Department. The Government may deny Visas, Study Plans, or Business Ventures for foreigners without this Clearance.
Business
Before applying for Business Permits, Firearms Licenses, Driver’s Licenses, or other Legal Activities, applicants should visit the NBI Online Website or a physical branch and claim their NBI Clearance Certificates.
Verify NBI Authenticity
Existing NBI clearance holders can also check the authenticity and remaining validity of their certificates. For online Verification, applicants should visit “https://verification.nbi-clearance.io/” and provide their ID Number to check the results.
The ID Number is an 18-digit unique code printed in the upper-left or upper-right section of your Clearance certificate. Meanwhile, the Verification Portal also integrates a “Scanning Option,” but it requires a working Camera on your device.


How to Apply For NBI Online (Step-by-Step Guide)
NBI offers two channels for this process, including the online Application and NBI Field Offices. In all seriousness, the NBI online portal is convenient and streamlined, but applicants without the internet can apply for manually.
These are few of the most effective and less time taking mediums in order to get NBI Philippines instantly. If you want to keep your private information secured and confidential, then the below mediums can be trusted with closed eyes.
Visit Official Portal
Whether you are booking a new appointment or renewing your NBI certificate Online, the official Website is a reliable platform in both cases. Here’s the link for an online NBI Appointment.
- Open the default web browser on your Smartphone or PC and visit the Official Website.
- You can also click the “Above Button” to directly land on the Official Application Page.
- Notably, first-time job seekers can also follow this: https://firsttimejobseekers.nbi.gov.ph/ for online booking but they must first fulfil the necessary requirements.
- On the NBI Government application page, applicants will need to answer the following question: “Do you have an Old NBI Clearance issue from 2014 to Present?”
- Since you’re claiming a new NBI Clearance, select “No”.
- Now, start filling out the Registration Form.
- Provide correct personal details, and tick the box saying, “Read and Accept Terms of Services”.
- Next, complete the security option by clicking “I’m not a robot”.
- Then, click the “Signup” button.
OTP Verification
After completing the Signup process, the system will authenticate your identity through a One-time PIN. Therefore, provide a verified mobile number during signup and verify the NBI OTP within the given time.
- After successful registration, this System will send an OTP to your provided Mobile Number.
- Input the six-digit code on the Portal to verify your account.
- Once your Account is verified, the system will redirect you to the Application Information Page.
- Fill out the required fields, including civil status, birthplace, and permanent address.
- Next, click the “Save Information” button, and review your Application Form carefully.
- Applicants can edit the Form by clicking the “Edit Information” option.
- Once satisfied, click “Apply For Clearance”.
ID Verifications
In the next phase, the Portal will ask applicants to select the available IDs for verification. Of course, applicants should bring the selected IDs during their scheduled Appointment in the NBI Office.
- Afterwards, the system will ask you to select NBI Valid IDs that you shall represent at the NBI Office.
- The available NBI IDs include Passports, Driver’s Licenses, National IDs, PRC IDs, and UMIDs.
- Applicants should provide these IDs during NBI Branch Appearance.
Appointment Booking
After ID verification, you’ll pick your preferred NBI branch, an available date (highlighted in blue), and a time slot. The system then shows your appointment details before you continue to payment.
For the full step-by-step booking process, rescheduling instructions, and what to expect on appointment day, see our complete NBI appointment guide.
Fee Payment
Afterward, the Online Portal will request applicants to pay the Clearance Fee before their Online Appointment. After successful payment, the system will generate a Payment Receipt.
- After setting your appointment, the system will also ask you to select a payment method for the Fee.
- It supports Bank over the Counter, Online Bank, Bayad Center Outlets, Bayad Center Mobile App, ECPay, and 7-Eleven.
- Choose your preferred Payment Method, and click “Proceed”.
- After deducting Fees, the system will provide you with a Reference Number For Payment.
- Notably, the Fee is PHP 130 plus a service charge of about PHP 25–30 for E-payments, including 7-Eleven, Visa, Mastercard, or GCash.
Branch Visit
Lastly, applicants should visit the NBI Branch on the day of their scheduled Appointment. Dress formally, be neat, and confidently answer all related queries to the NBI representative.
- After confirming your Appointment, visit the NBI Branch on the scheduled date and time.
- Bring along your selected Verification Documents alongside the Appointment Reference Number and Payment Receipt.
- Next, tell the NBI staff about the Appointment.
- Provide your documents and complete the remaining Process, including Biometric captures, Photo Capture, and Final Verification.
- Finally, visit the Portal to check your Status.
NBI Branch Application
NBI operates through nationwide NBI Branches and Satellite Offices. In addition to NBI-related support and customer services, NBI Regional Branches also assist applicants in applying for the Certificate.
- Visit your nearby NBI Branch.
- Request the official representative for NBI Appointment Form.
- Fill out the application form manually.
- Present valid IDs for verification.
- Pay the clearance fee at the cashier.
- Proceed to biometrics, photo capture, and data encoding.
- Shortly, you’ll receive NBI Tracking Number on your provided mobile number.
Renewal Process
NBI also offers streamlined channels for renewal process. To renew the Clearance, existing users can provide their Old NBI Number and choose delivery service without paying additional postal charges.
- Navigate to NBI Official Government Portal Online.
- Open the Renewal Section.
- Fill out the renewal form online.
- Pay the processing and courier fees.
- Wait for the clearance to be delivered to your address.
eGovPH Super App (Bagong Pilipinas Initiative)
In a recent development, First Lady “Liza Araneta–Marcos”, NBI Director “Melvin A. Matibag”, and DICT Secretary “Henry R. Aguda” have launched a new “eClearance App” that aims to minimize the NBI Renewal Process to as little as five minutes.
While created in collaboration with the Department of Information and Communications Technology, the eGovPH App allows Eligible NBI Users to retrieve, renew, and Download Digital Copies of their Documents without visiting the physical NBI Branches. For efficient and quick Clearance and renewal Process, download the eGovPH App.
Moreover, the NBI eClearance App directly integrates with the Central NBI Database for quick Clearance verifications. However, the eGovPH Service is currently available for existing users, while First-time applicants shall proceed to the routine process.
Clearance Fee for NBI (2026)
The clearance fee is ₱130. Online payment adds a small e-payment service charge of about ₱25–₱30, so most applicants pay ₱155 in total (up to ₱160 on some channels). The fee is the same for new applications and renewals, and it does not depend on your purpose. First-time job seekers can apply free under RA 11261.
| Fee Type | Amount | Details |
|---|---|---|
| Basic NBI Fee | ₱130 | Same for all purposes |
| E-Payment Service Charge | ₱25–₱30 | Depends on payment channel |
| Usual Total (Pickup) | ₱155–₱160 | New applications and renewals |
| First-Time Job Seekers | Free | Under RA 11261, one-time only |
| Delivery (Optional) | From about ₱200 extra | Varies by location |
| Mail Application (Abroad) | ₱200 | ₱130 clearance fee + ₱70 mailing cost |
Delivery, apostille, and mailed applications from abroad are charged separately. See our full clearance fee guide for payment channels, delivery charges, and common payment problems.
What are NBI Clearance Payment Methods
After booking your appointment, the portal shows the payment channels available for your application. Common options include e-wallets such as GCash and Maya, online banking, Visa and Mastercard, over-the-counter banks, and payment partners such as 7-Eleven and Bayad Center. The channels can change, so choose from the list shown on your payment page.
- E-wallets: GCash, Maya
- Online banking and over-the-counter banks
- Visa and Mastercard
- 7-Eleven, Bayad Center, and other payment partners
Applicants abroad can pay online with an international Visa or Mastercard where the portal offers it, or apply by mail (₱200 in total, see the fee table above). Clearances used abroad also need an apostille from the DFA, which is a separate charge. See our NBI clearance apostille guide for details.
For the full list of payment channels, charges, and fixes for common payment problems, read our NBI fee guide for Clearance.
Check Your NBI Clearance Status
After applying, the system provides an NBI Application Tracking Number. Meanwhile, applicants can use the NBI Reference Number to check their NBI Application Status and act accordingly.
- Go to the official NBI online portal: clearance.nbi.gov.ph.
- Enter the email address and password you used during registration.
- Locate the “Check Status” or “Application Tracking” section on the portal.
- Enter the NBI Reference Number exactly as shown.
- Complete the CAPTCHA or any security verification.
- Click the “Search,” “Check Status,” or equivalent button to submit your query.
- Wait a few seconds for the portal to load your application details and current status.

How To Reschedule NBI Appointment
Applicants can change or cancel their NBI Appointment. Although the process is simple, applicants must complete the official cancellation requirements to reschedule their NBI Appointment without losing their payment or record.
- Log in to your NBI account using your registered email and password.
- Go to “My Appointments” or the section where your existing booking is listed.
- Click the option to view appointment details.
- Select the Cancel / Reschedule button to begin the cancellation process.
- Follow the on-screen cancellation prompts.
- Confirm the cancellation.
- Next, proceed to book a new appointment using the same Reference Number.
- Select your preferred NBI branch, date, and time from the available slots.
NBI Clearance Status Meanings
Applicants can track its progress through the Online Portal. In the meantime, the following section discusses the official meanings of different Statuses.
Release Status
If the NBI Portal shows “For Release” status, it means that your Application has been processed and is ready for claiming. Afterwards, applicants can visit the NBI Branch to collect the certificate or wait for NBI Postal Delivery.
In Process Status
The “In Process” status indicates that the application is still under verification by the system. Applicants should keep checking the portal until the status updates.
HIT Status
When an applicant’s name or record matches someone else’s record, the system displays “Hit” status. Officials may manually verify your identity before releasing the certificate.
Invalid Status
When an Application has incomplete information, invalid payments, or false details, the portal displays “Invalid or Incorrect”. Recheck your information or contact NBI support.
Benefits of NBI Philippines Clearance in 2026
It offers equal benefits for authorities and citizens. Law enforcement agencies gain streamlined access to criminal records, while applicants can perform various tasks using this Certificate.
Good Citizen Proof
It checks an individual’s criminal history through major Philippine law-enforcement databases and serves as proof for citizens with no convictions.
Multi-Purpose Use
Locals and foreigners present their clearance validity certificates for visa applications, business, employment, and study scholarships.
Digitalized Appointments
Booking an appointment, paying the fee, and collecting the Certificate are coordinated through the NBI Official Website.
International Access
The portal is accessible nationally and internationally, including to overseas applicants.
Permanent Identity
Biometrics and an e-Signature authenticate identity and help prevent forged documentation and false records.
Downsides of NBI Clearance
The Online Website is optimized and user-friendly, but it has several access-related limitations.
Time-Bar Validity
The Certificate is valid for one year. Applicants must renew it and pay the applicable fee again.
Offline Dependency
Online steps cover the Appointment Form, booking, and payment, but applicants may still need a branch visit.
Single Country Validity
Requirements for immigration, work, or study abroad may include a separate clearance from another country.
Data Privacy Risks
Any online system storing sensitive personal information carries privacy risks despite security controls.
Solving NBI-Related Issues – Hit Status
Understanding common reasons why delays happen can save time.
Issue 1: Full Appointment Slot
Check regularly for cancellations or choose another branch. Early planning and flexibility help secure a convenient schedule.
Issue 2: Missing Documents
Keep valid IDs, application forms, and supporting papers ready before your appointment.
Issue 3: NBI Payment Problems
Keep receipts and reference codes and report errors promptly to NBI or the payment partner.
Issue 4: Branch Overcrowding
Arrive early and follow branch practices to minimize waiting.
Issue 5: Incorrect Data Entry
Verify names and personal details before submission to prevent reprocessing and extra cost.
How To Contact NBI Support
The following channels can help applicants reach NBI Customer Support.
🔗 NBI Website
Visit https://clearance.nbi.gov.ph for applications, renewal, announcements, and support.
✉️ NBI Email
Write to nbi@nbi.gov.ph. Replies may take up to 48 hours.
☎ NBI Hotline Numbers
Dial (02) 8525-3826 or 8523-8231, or text 0999-999-6087.
📷 NBI Social Media
Follow verified NBI pages on Facebook and X for official updates.
⌂ NBI Office Address
Visit the head office at UN Avenue, Ermita, Manila, Philippines, or use maps to locate a field office.
Tips For NBI Clearance Application
The process is straightforward, but these practices help ensure success.
- Ensure your name, birthdate, and address match your valid ID.
- Always check available appointment slots.
- Carry at least two government-issued IDs.
- Track your clearance via the NBI eClearance tracking page.
- Save your Reference Code for payment confirmation and follow-up.
Conclusion
In short, NBI Clearance is crucial for locals and foreigners across the Philippines. It supports visa applications, scholarships, business, employment, and government transactions. Applicants can use the NBI Official Website and NBI Satellite Offices; bookmark this independent guide for future updates.
FAQs
Is NBI Philippines Clearance still mandatory in 2026?
It remains important when an employer, government office, visa process, or other institution requires proof of a person’s criminal record.
Is this Clearance mandatory for travelers in the Philippines?
It may be required for Filipinos travelling abroad for work, immigration, or visa applications.
Does the NBI Clearance Certificate have an expiry date?
Yes. It is valid for one year from its issuance date.
How do I update my Clearance Information for NBI?
Visit the nearest branch with valid IDs and supporting documents for verification.
What is the process to report a lost NBI Clearance?
Prepare an affidavit of loss and apply for a new clearance through the official process.
Is it necessary to book an appointment for NBI Clearance?
Yes, applicants normally schedule online before visiting a branch.
Can I change my NBI Branch for an NBI Clearance Appointment?
Use your online account to review available rescheduling options before the appointment date.
What are the new amendments to NBI Requirements in 2026?
Confirm current requirements through official NBI announcements because requirements can change.
Where do I get updated NBI Clearance News?
Use the official NBI website and verified official announcements.
Is there an NBI Branch Locator App?
No separate app is required; use the official online branch locator.
Can I apply for NBI online in 2026?
Yes. Register, complete your information, select a branch and schedule, and pay through the official portal.
Can I get NBI Clearance through the eGovPH app?
Eligible users can use NBI eClearance through the eGovPH Super App for digital renewal.
NBI Clearance Fee (2026)
The current breakdown is simple. Always confirm the final amount shown by the official portal before you pay:
| Fee item | Amount | Note |
|---|---|---|
| Basic clearance fee | ₱130 | The government service amount for the clearance itself |
| E-payment service charge | ₱25–₱30 | Added by the payment channel; varies by method |
| Typical total at checkout | ₱155–₱160 | Basic fee plus the service charge |
| First-time job seekers | Free | One-time free route with a Barangay Certification |
Common Problems, Quick Fixes
Most application troubles fall into four buckets. Start with the matching guide instead of guessing:
HIT Status
Your application needs extra verification. Follow the branch's return date — a HIT alone does not mean a criminal record. HIT guide →
Payment Not Reflected
Do not pay twice. Confirm your receipt and reference number first, then follow the posting timeline. Fix it →
OTP Not Received
Check your signal, spam folder, and registered number before requesting another code. Fix it →
Missed Appointment
Check your transaction status. Current NBI guidance mentions a 15-day grace period for paid transactions — confirm on the live portal. Fix it →
After You Apply: Status & Renewal
Once your branch visit is done, you can verify your NBI Clearance online — useful when an employer or agency wants to confirm the document is genuine.
An NBI Clearance is valid for one year from issuance. When it is time to renew, eligible holders can renew online or through the eGovPH app instead of starting the whole process over.
Tips for a Smooth Application
- Type your name exactly as it appears on your valid IDs — mismatches cause most delays.
- Use your own active mobile number and email address; OTPs and updates go there.
- Screenshot or save your payment reference number immediately after paying.
- Bring two original, unexpired IDs to the branch — photocopies will not do.
- Arrive early for your appointment and dress appropriately for an ID photo.
- Never share your OTP or account password with anyone, including people who offer to "help".
Conclusion
Getting your NBI Clearance in 2026 is straightforward when you follow the stages in order: register, book, pay, visit, and verify. Most delays come from mismatched details, missed appointments, or payment confusion — all avoidable with a little preparation.
Start with the section you need above, or work through the full guides linked throughout this page. And whenever you are ready to transact, head to the official NBI portal — that is the only place your application actually happens.
Frequently Asked Questions
Where do I apply for NBI Clearance online?
Use the official NBI Clearance Application Portal at clearance.nbi.gov.ph. This website provides independent guidance only.
How much is NBI Clearance?
Current NBI how-to guidance lists a ₱130 basic fee plus a minimal e-payment service charge, usually around ₱25–₱30. Confirm the final amount generated by the official system.
How many IDs should I bring?
Current NBI guidance says standard applicants should bring two original, unexpired government-issued IDs.
What if my NBI Clearance has a HIT?
Follow the return date and verification instructions from the branch. A HIT requires further checking and does not by itself prove a criminal record.
Can I renew through eGovPH?
NBI launched eClearance on eGovPH in July 2026. Official NBI information says eligible verified users can renew and access a digital copy through the app.
Can I apply from abroad?
Yes. NBI publishes a separate mailed-clearance process for applicants outside the Philippines.