NBI Clearance procedures can change. Our corrections process is designed to protect users from outdated instructions.
When we update
We update a page when an official NBI source changes a fee, requirement, portal flow, office detail, digital-service capability or other fact that can affect a user’s next step.
How conflicts are handled
If two official pages disagree, we do not silently hide the older page. We explain the conflict, prioritize the live/current transaction flow where appropriate and link both official sources so readers can verify.
High-risk corrections
Payment, account security, identity documents and HIT guidance receive extra caution because bad advice can create financial or privacy problems.